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About Tashy

I turn Complex Projects into Seamless Experiences

Great execution requires someone who can speak both languages—technical and human. With nearly two decades across hospitality, tech, and operations, I've built my career solving the coordination challenges that sit between engineering teams and clients. I plan, I execute, I translate, and I deliver.

Project Management

I manage complex, multi-stakeholder projects with a focus on anticipating challenges before they become problems. My approach combines big-picture strategic thinking with meticulous execution—I see around corners, coordinate across competing priorities, and ensure seamless delivery even when working within tight timelines, budget constraints, and high-stakes environments. Whether managing corporate events with high-profile attendees, international launches with cultural and logistical complexity, or technical implementations across distributed teams, I keep stakeholders aligned and projects on track through detailed planning, clear communication, and adaptive problem-solving.

    • Timeline development and milestone tracking

    • Budget management and cost control

    • Venue sourcing, assessment, and negotiation

    • Risk anticipation and mitigation planning

    • Vendor sourcing, coordination, and management

    • Day-of event leadership and team coordination

    • Load-in, setup, and breakdown management

    • Multi-event series coordination

    • International project execution

    • Internal and external client coordination

    • Executive and VIP liaison

    • Cross-functional team alignment

    • Managing competing priorities and expectations

    • Regular check-ins with escalating communication cadence

    • Real-time issue resolution

    • Last-minute change management

    • Cultural and language barrier navigation

    • Technical and logistical troubleshooting

    • Asana, Trello, MS Project, Excel

    • Familiar with Agile and Scrum principles

    • Custom project management systems

    • Detailed briefing documentation and run-of-show development

Technical Coordination + Implementation

    • End-to-end project planning and coordination

    • Multi-vendor and stakeholder management

    • Timeline development and deadline management

    • Risk assessment and mitigation planning

    • Budget-conscious solution sourcing

    • Enterprise software and hardware deployments

    • System migrations and upgrades

    • Security protocol implementation (MFA, access controls)

    • Data management and preservation

    • IT infrastructure modernization

    • User training program development and delivery

    • Resistance management and stakeholder engagement

    • Documentation and knowledge base creation

    • Communication strategy for technical rollouts

    • Behavioral conditioning and habit formation

    • IT vendor liaison and management

    • Collaboration with HR, Accounting, Legal, and Executive teams

    • Distributed field team coordination

    • Technical support for non-technical users

    • Executive-level technical communication

Experienced IT coordinator with proven ability to lead complex technical projects from conception through deployment. Skilled at bridging the gap between technical teams and end users, translating requirements into actionable plans, and driving adoption of new systems and processes. Track record of managing multi-vendor initiatives, coordinating distributed teams, and delivering projects on time while minimizing business disruption and controlling costs.

Process Improvement & Operational Efficiency

Proven ability to identify inefficiencies, develop streamlined processes, and implement scalable systems to enhance operational performance. Skilled at designing solutions that increase productivity, reduce manual effort, and provide clear, actionable insights for leadership.

    • Development and implementation of evaluation templates

    • Creation of standardized workflows for project documentation

    • Streamlining of IT onboarding/offboarding procedures

    • Optimization of employee referral and gear distribution processes

    • Establishment of clear documentation for new systems

    • Creation of SharePoint hubs for organized project storage

    • Coordination with leadership for policy alignment

    • Engagement with teams to ensure smooth process adoption

    • Enhancement of user experience through intuitive process design

    • Effective communication and training to support process transitions

Client Relations

With a degree in Hospitality Management and over a decade of experience across luxury hospitality, sales, and event management, I specialize in building strong client relationships through deep understanding, active listening, and calm, confident service delivery.

    • Adaptive communication tailored to client personality and preference

    • Strategic questioning to uncover unarticulated needs and pain points

    • Active listening with detailed documentation for comprehensive understanding

    • Trust-building through personalized service and consistent delivery

    • Long-term partnership development focused on client experience

    • Relationship maintenance that prioritizes connection over transaction

    • Calm presence and grounding techniques during high-pressure situations

    • Proactive detail management to demonstrate control and reliability

    • Swift issue resolution that maintains client confidence and momentum

    • Seamless execution that allows clients to focus on strategic priorities

    • Luxury hospitality standards applied across all client interactions

    • Cross-industry expertise from sales, events, and premium service environments

Technical Proficiencies

Office Productivity & Collaboration

  • MS Office Suite (Word, Excel, PowerPoint, Outlook)

  • Google Workspace (Docs, Sheets, Drive)

  • Slack, Zoom, Microsoft Teams

Client & Project Management

  • Salesforce (CRM)

  • Trello, Asana (Project Management)

  • ADP Workforce Now

Design & Creative

  • Adobe InDesign

  • Canva

Education & Professional Development

  • BS in Hotel Restaurant Management, Florida International University

  • Crestcom LEADR Program (Leadership Training)

Languages

  • English (Native)

  • Spanish (Fluent)

Off the Clock

My Favorite…

Books: Circe, Throne of Glass, Where the Sidewalk Ends

TV Shows: Survivor, Succession, The White Lotus, Ted Lasso

Cuisine: Sushi

Travel Destination: Japan

Bucket List Destination: South Africa

Weekend Activity: Exploring new places

Hobby: Snowboarding

Caffeine Source: Espresso

Music: Live music of any kind!

Workout: Strength Training

Season: Fall

Currently Working On: Not being the slowest hiker