About Tashy
I turn Complex Projects into Seamless Experiences
Great execution requires someone who can speak both languages — technical and human. With nearly two decades across hospitality, tech, and operations, I've built my career solving the coordination challenges that sit between teams and the people they serve.
What drives me is simpler than it sounds: I build programs and experiences that make people feel like they belong, whether that's a client, guest or the person sitting next to me at work. I plan, I execute, I leave things better than I found them.
I'm in it for the unwrap. That moment when guests walk into a room that's been transformed, or someone pokes around a new system and finds everything they'd been struggling to locate — that's what I work for. I love making things happen, celebrating the wins, sitting in the hard moments together, and looking back proud of what we built.
Program & Experience Design
Every great experience starts with a plan someone actually believed in. I design and execute programs end-to-end, from the first stakeholder conversation to the moment it goes live, with the kind of anticipation and care that makes complexity invisible to the people it's meant to serve. Whether it's a client program, a large-scale event, or a cross-functional operational rollout, I'm the person who sees around corners so nobody else has to.
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Timeline development and milestone tracking
Budget management and cost control
Venue sourcing, assessment, and negotiation
Risk anticipation and mitigation planning
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Vendor sourcing, coordination, and management
Day-of event leadership and team coordination
Load-in, setup, and breakdown management
Multi-event series coordination
International project execution
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Internal and external client coordination
Executive and VIP liaison
Cross-functional team alignment
Managing competing priorities and expectations
Regular check-ins with escalating communication cadence
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Real-time issue resolution
Last-minute change management
Cultural and language barrier navigation
Technical and logistical troubleshooting
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Asana, Trello, MS Project, Excel
Familiar with Agile and Scrum principles
Custom project management systems
Detailed briefing documentation and run-of-show development
Client & People Relations
The best client and team relationships aren't built on transactions, they're built on trust. With a foundation in hospitality and nearly two decades of experience across operations, tech, and community-driven environments, I show up for the people I work with and the people I work for with equal care. I listen closely, communicate clearly, and stay calm when it matters most, because how people feel in the process is just as important as the outcome.
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Adaptive communication tailored to client personality and preference
Strategic questioning to uncover unarticulated needs and pain points
Active listening with detailed documentation for comprehensive understanding
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Trust-building through personalized service and consistent delivery
Long-term partnership development focused on client experience
Relationship maintenance that prioritizes connection over transaction
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Calm presence and grounding techniques during high-pressure situations
Proactive detail management to demonstrate control and reliability
Swift issue resolution that maintains client confidence and momentum
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Seamless execution that allows clients to focus on strategic priorities
Luxury hospitality standards applied across all client interactions
Cross-industry expertise from sales, events, and premium service environments
People & Operational Experience
Good operations are invisible. When things run smoothly, people don't notice the systems behind them — and that's exactly the point. I find the friction, fix it, and build processes that make people's work lives easier and organizations more effective. Whether that's streamlining how a team onboards, designing workflows that reduce manual effort, or creating documentation that actually gets used, I care about the human experience on both sides of every process.
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Development and implementation of evaluation templates
Creation of standardized workflows for project documentation
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Streamlining of IT onboarding/offboarding procedures
Optimization of employee referral and gear distribution processes
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Establishment of clear documentation for new systems
Creation of SharePoint hubs for organized project storage
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Coordination with leadership for policy alignment
Engagement with teams to ensure smooth process adoption
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Enhancement of user experience through intuitive process design
Effective communication and training to support process transitions
Technical Coordination + Implementation
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End-to-end project planning and coordination
Multi-vendor and stakeholder management
Timeline development and deadline management
Risk assessment and mitigation planning
Budget-conscious solution sourcing
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Enterprise software and hardware deployments
System migrations and upgrades
Security protocol implementation (MFA, access controls)
Data management and preservation
IT infrastructure modernization
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User training program development and delivery
Resistance management and stakeholder engagement
Documentation and knowledge base creation
Communication strategy for technical rollouts
Behavioral conditioning and habit formation
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IT vendor liaison and management
Collaboration with HR, Accounting, Legal, and Executive teams
Distributed field team coordination
Technical support for non-technical users
Executive-level technical communication
Technology is only as effective as the people using it. I've spent years sitting at the intersection of technical teams and the humans they serve, translating complex systems into language people can actually act on. From enterprise deployments to security rollouts to system migrations, I manage the moving parts, bring the right people along, and make sure the transition feels like progress rather than disruption.
Technical Proficiencies
Office Productivity & Collaboration
MS Office Suite (Word, Excel, PowerPoint, Outlook)
Google Workspace (Docs, Sheets, Drive)
Slack, Zoom, Microsoft Teams
Client & Project Management
Salesforce (CRM)
Trello, Asana (Project Management)
ADP Workforce Now
Design & Creative
Adobe InDesign
Canva
Education & Professional Development
BS in Hotel Restaurant Management, Florida International University
Crestcom LEADR Program (Leadership Training)
Languages
English (Native)
Spanish (Fluent)
Off the Clock
My Favorite…
Books: Circe, Throne of Glass, Where the Sidewalk Ends
TV Shows: Survivor, Succession, The White Lotus, Ted Lasso
Cuisine: Sushi
Travel Destination: Japan
Bucket List Destination: South Africa
Weekend Activity: Exploring new places
Hobby: Snowboarding
Caffeine Source: Espresso
Music: Live music of any kind!
Workout: Strength Training
Season: Fall
Currently Working On: Not being the slowest hiker